How do I refund a transaction on Windows?

1. From the summary screen tap or click the transaction to be refunded.
2. View the receipt and verify the information from the transaction.
3. Swipe up from the bottom of the screen (or right click anywhere) to reveal the refund option. Tap or click refund.
4. Enter the amount you wish to refund and tap or click refund.
5. Tap or click yes to confirm the refund.
6. Tap or click done at the refund screen to be taken back to the receipt and tap or click the back arrow to be taken back to your summary page.

If performing a refund for a transaction that has not been settled, ‘VOID’ will show for the transaction. If the transaction has settled and you perform a refund, ‘($X.XX)’ will show on the transaction screen for the amount of the refund.

When performing a refund for a partial amount and you receive an error, this may indicate the transaction has not settled and can only be voided by refunding the entire amount. Partial refunds can only be processed on a fully settled transaction. To avoid this error on recent transactions, simply void the entire amount, and make a new transaction for a smaller amount.